Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
MarketingLogic is committed to protecting your privacy and ensuring transparency about the information we collect and how we use it. We collect various types of information to provide and improve our services to you.
Personal Information
When you interact with our website, we may collect personal information that you voluntarily provide to us, including but not limited to: your name, email address, phone number, postal address, company information, and any other details you choose to share through contact forms, newsletter subscriptions, or service inquiries.
Automatically Collected Information
Our website automatically collects certain technical information when you visit our site, including: your IP address, browser type and version, operating system, referring website addresses, pages visited on our site, date and time of access, and other anonymous usage statistics. This information helps us understand how visitors use our website and allows us to optimize user experience.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our website. You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality.
2. How We Use Your Information
We use the collected information for legitimate business purposes that align with your expectations and legal requirements. Your information enables us to provide, maintain, and improve our services effectively.
Service Provision
To deliver requested services, respond to inquiries, process transactions, and provide customer support effectively.
Communication
To send important updates, newsletters, promotional materials, and respond to your questions or concerns.
Website Improvement
To analyze usage patterns, troubleshoot technical issues, and enhance website functionality and user experience.
Legal Compliance
To comply with applicable laws, regulations, legal processes, and protect our rights and safety.
We may also use aggregated, anonymized data for research, statistical analysis, and business development purposes, ensuring individual privacy is protected while gaining valuable insights into website performance and user behavior.
3. Information Sharing and Disclosure
MarketingLogic respects your privacy and limits information sharing to specific circumstances that are necessary for business operations or legally required. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving users. These providers include hosting services, analytics providers, customer support tools, and payment processors. All service providers are contractually bound to protect your information and use it only for specified purposes.
Legal Requirements
We may disclose your information if required by law, regulation, legal process, or government request. This includes situations involving potential violations of our terms of service, safety concerns, protection of rights and property, or prevention of fraud and abuse.
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any material changes to our privacy practices through our website or direct communication.
4. Data Security
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to maintain high standards of data protection.
Security Measures We Implement
- SSL encryption for data transmission
- Secure server infrastructure with regular security updates
- Access controls and authentication protocols
- Regular security audits and vulnerability assessments
- Employee training on data protection and privacy
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our protection measures and stay current with industry best practices.
5. Your Privacy Rights
You have important rights regarding your personal information, and we are committed to helping you exercise these rights effectively. Depending on your location, you may have additional rights under local privacy laws.
Access and Portability
Request a copy of the personal information we hold about you and receive it in a portable format.
Correction
Request correction of inaccurate or incomplete personal information to ensure data quality.
Deletion
Request deletion of your personal information, subject to certain legal exceptions and obligations.
Opt-Out
Unsubscribe from marketing communications and opt-out of certain data processing activities.
Restriction
Request limitation of processing in certain circumstances where you contest data accuracy.
Objection
Object to processing based on legitimate interests, direct marketing, or automated decision-making.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in our Contact page. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
Note: We may require additional information to verify your identity before processing certain requests, particularly for access or deletion requests, to ensure we protect your privacy and security.
6. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws, but we ensure appropriate safeguards are in place to protect your information during international transfers.
Safeguards for International Transfers
When we transfer personal data internationally, we implement appropriate safeguards such as standard contractual clauses, adequacy decisions, binding corporate rules, or certification schemes approved by relevant authorities. These measures ensure that your personal information receives adequate protection regardless of where it is processed.
Third-Party Service Providers
Some of our service providers may be located in different countries. We carefully select and vet these providers to ensure they meet our privacy and security standards. All service providers are contractually obligated to protect your data and comply with applicable privacy laws.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period varies depending on the type of information and the reason for its collection.
Retention Periods by Data Type
After the retention period expires, we will securely delete or anonymize your personal information. If you would like specific information about our retention practices for your data, please contact us through our Contact page.
8. Children's Privacy
MarketingLogic is committed to protecting the privacy of children and does not knowingly collect personal information from children under the age of 13. Our services are not directed to children, and we do not intentionally gather personal information from minors.
If We Learn We Have Collected Information from a Child
If we discover that we have collected personal information from a child under 13 without parental consent, we will take immediate steps to delete that information from our servers and systems.
Parents and guardians who believe their child has provided personal information to us should contact us immediately if they have concerns about their child's privacy. We will work with them to address any issues and ensure appropriate action is taken.
9. Third-Party Links and Services
Our website may contain links to third-party websites, services, or applications that are not owned or controlled by MarketingLogic. This privacy policy does not apply to these third-party services, and we are not responsible for their privacy practices.
Third-Party Privacy Policies
We encourage you to review the privacy policies of any third-party services you access through our website. These policies will explain how they collect, use, and protect your information. We are not liable for the privacy practices or content of these external sites.
Social Media Integration
Our website may include social media features and widgets that allow you to share content or link to your social media profiles. These features may collect information about your visits to our website and may set cookies to function properly. Your interactions with these features are governed by the privacy policy of the social media platform providing them.
10. Changes to This Privacy Policy
MarketingLogic may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We are committed to maintaining transparency about any changes to our privacy practices.
How We Notify You of Changes
- Post the updated policy on our website with a new "Last updated" date
- Send email notification to registered users for material changes
- Display prominent notices on our website for significant updates
- Provide additional notice for changes affecting your rights
We encourage you to review this privacy policy periodically to stay informed about how we protect your information. Your continued use of our website after any modifications indicates your acceptance of the updated privacy policy.
Effective Date
This privacy policy is effective as of the "Last updated" date stated above. For questions about this policy or our privacy practices, please contact us using the information provided on our Contact page.
11. Contact Information
If you have any questions, concerns, or requests regarding this privacy policy or our privacy practices, please don't hesitate to contact us. We are committed to addressing your privacy-related inquiries promptly and thoroughly.
General Privacy Inquiries
Privacy Officer
MarketingLogic Privacy Team
[email protected]
For general questions about this privacy policy, data protection practices, or to exercise your privacy rights.
Technical Support
Technical Support Team
MarketingLogic Support
[email protected]
For technical issues related to website functionality, data security, or account access.
Response Time
We strive to respond to all privacy-related inquiries within 5-7 business days. Complex requests may require additional time, but we will keep you informed throughout the process.
Stay Connected
Your privacy is important to us. Stay informed about our privacy practices and any updates to this policy by subscribing to our communications or visiting our website regularly.